We’re a big user of Zapier to pass data between Knack and other applications like Zendesk. It seems that Zapier is no longer receiving the values from derived fields like text-concatenation formulas and auto-increment fields. It’s quite a disaster for our integrations. We search on these derived v…

Hi Brad, Does Make use webhooks for it’s “search” and/or “find” methods? Did your connections between Make - knack work without error these last few days? @KnackSupport , The work-around we used is failing intermittently in our zapier-knack connection, it seems that if we use an auto-increment fi…

Hi Pablo We’re still porting our Zapier integrations over to Make, but the ones we have completed are (so far) working without issue. The updates also run significantly faster. When you create a webhook in Make, you have the following options for knack event: Record created Record updated Record…

As mentioned above by @AdrianBell27622 Make modules allow webhooks shown below. In Zapier you can also fire a webhook on a form submission. You can achieve the same result in Knack by sending a mailhook to Make. This gives even more scope and flexibility as it can start a scenario on a form subm…

Our Knack - Zapier - Textmagic integration also stopped working with the upgrade August 9. We have 6 Zaps that run with a variety of filters. 4 of them continued to work fine and are still working fine. Those 4 looked for new records and then sent text messages to affected parties. The other 2 l…

Its unbelievable that Knack is that irresponsible that they would destroy the integration with no concern at all. I have multiple apps using 30 plus Zaps tied to update a record. These are apps that I have over 1500 customers using them. I did see the work around but still unbelievable. Not professi…

To whom it may concern, @Brandon @Kat @KnackSupport This issue is affecting large swaths of your userbase causing irreparable damage in some applications / use cases. The time, capital, and resources being spent by your customers including myself is beyond understanding considering the high fees …

It so irresponsible and unacceptable that they did this and then to not even respond is so wrong.

Hi Pablo, I wrote back to your ticket, but I wanted to apologize here too for the radio silence on this one.

As a just in general update to this issue, so everyone is on the same page, we had a fix that we were set to deploy last week for this and it needed further work, it’s the top known issue and should be complete soon, as soon as we deploy a fix we’ll make sure that the relevant page is updated, and i…

We released a fix for the Zapier issues this afternoon. If you still run into problems with them please make sure to submit a ticket to support@knack.com but feel free to tag me here as well so we can get those tickets as fast as possible.

Performance Upgrade appears to have broken Zapier Integration

API & Custom Code

Tim September 16, 2022, 8:12pm 37

It didnt work several fields still not sending data to Zapier.

Zapier not triggering on Knack Update Record form

Topic		Replies	Views
Run task : Zapier Action : Also zapier upgrade for search records for 'PUT' Feature Requests api-integrations , tasks , forms	0	577	April 14, 2017
Zapier Updates - April 2018 Announcements	7	536	June 15, 2018
Integromat support Feature Requests	2	295	July 31, 2018
Provide public documentation and access to /hooks API (webhooks) Feature Requests api-integrations , pf	11	1511	November 21, 2023
More Zapier Triggers Feature Requests api-integrations , record-management , calendars	10	594	March 10, 2016

Performance Upgrade appears to have broken Zapier Integration

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