I have a Knack App built that allows people to update records once they have been approved to do so. The form they work with shows them the current data we have on file and they can then update it. I then want to pass that data to Salesforce once they submit the form. I’m running into a couple of pr…

Thanks for jumping in on that one Carl! We’re definitely in the thick of this issue currently and an engineer is involved and investigating universally. If you’d like to submit a ticket, we need the following information from you: Zapier setup screenshots - As thorough as you can provide Result o…

Thanks @Kat . It’s a bit hard to share the information requested because I never got the zap fully setup because I couldn’t even get a test record to trigger. It seems like it is part of the universal issue and I’ll await the fix.

Give it a shot today! We released another fix last night based on multiple collaborated reports and the hope is that it resolves all of these, but if not, we’ll need new ticket submissions with the full information above.

Zapier not triggering on Knack Update Record form

API & Custom Code

CarlHolmes October 6, 2022, 9:36pm 2

Hi @Matthew3 - this thread seems to be covering the same issue. If you’re not too far down the road with Zapier it may be worth looking at Make. I haven’t had any issues with missing data for mapping.

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Zapier not triggering on Knack Update Record form

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