As of late summer, 2021 Knack will begin to calculate and collect sales tax on applicable accounts. Currently, Knack will only collect sales tax for accounts located in US states that require sales tax collection on the sale of SaaS products, like Knack.
If you are a tax-exempt organization as identified by the IRS, you can apply for tax exemption with Knack. You can check your tax-exempt status from the Billing section of your Dashboard.
You can read more about how Knack manages sales tax and tax exemption here. If you have any questions please don’t hesitate to reach out!