Connected Forms do not display the connected details

So i have a Customer Details page, and a form that submits the Order Details. The form’s connection shows that the form submits a record connected to this page’s Customer.

I’ve been getting records that do not display the connected Customer. When the record history is checked, it does not show who submitted/updated.

Any ideas as to why it’s happening? Much Thanks

Hi @tanwennchyuan!

Welcome to the community and thank you for sharing your question!

If you don’t get any helpful ideas here in the forum, please don’t hesitate to reach out to our support team to have them investigate the cause for this. They will be happy to help!

You can reach out to them via the chat widget in the Builder or by submitting this form.

Have a great rest of your week! :slight_smile: