I had a big bulk update I canceled, but now I am receiving this message any time I try to update a conditionally populated field. It has been a couple of hours.
If you’ve refreshed the table and it hasn’t reset its possible the job is still running or it’s got stuck. I’d highly recommended raising a ticket with support so they can investigate for you and resolve. Unfortunately there isn’t workaround.
1 Like
We had a similar issue where we changed a field type for a small grid of about 600 records and it hung for about 1/2 hour or so and we couldn’t access the grid via the back end or anything accessing it via the front end. It was a bit disconcerting but eventually came right on its own.
Well itis still happening and I cannot open a ticket because I get a cannot connect to captcha error
Good times.
You could also email support@knack.com or use the Service Hub Form
1 Like