Hello all,
Is it possible to transfer an account to someone else, or transfer an app to another account?
Basically, I’ve used the trial period to develop an app as a proof of concept. Customer has tried it, and there is a reasonable chance they will choose Knack. But once they do, I’d want them to set up their own account to access Knack. How can we do it so that we don’t lose any of the work I have done previously?
Customer opens a Knack account. You raise a service request with Knack Support to copy the app from your account to customer account, including data, tasks, etc. They will require an email from both account owners to confirm, and then they usually get it done within 24 hrs …
… or as you said you just hand over your account to them, by changing the owner name, email and I assume payment method, and its done.
Usually you would want to keep your own account though, assuming the customer may wish to assign you as a SHARED BUILDER, so you can provide ongoing support. A free account is all you need to be a shared builder.
@Danny2 - as @LeighBerre96926 commented: