Product Performance and Reliability

Silver replied

Jan 19, 10:32

Hi Kara,

Well, the backend transition of your database technology system is what caused all the problems for us in the first place. We’ve been talking with Bill about this.
We use a lot of inline editable tables and the response time is excruciatingly slow. This has cost us a lot of money in time lost over the last months and we have a very frustrated team here. Unless this can be fixed in the very near future we’ll be forced to change database platforms, something I’d rather not do.

Looking forward to hearing from you.
-silver


Silver Sorensen
Co-Owner | Atomic Disc
production@atomicdisc.com
(503) 610-2929 | 1288 Liberty St. NE | Suite 170 | Salem, OR 97301
www.atomicdisc.com

Knack Community Forum sent a message

Jan 18, 15:18

2248_2.png Kara Knack Team
January 18

Hi @JasonCarte41769 ,
We have released many improvements over the past month (short summary here ).
Without knowing more details about what you are experiencing, it’s tough to say what specific resolution will help out your account. Do you have a ticket open with Support with some more detailed information I could take a look at?
Thanks,
Kara