Knack's new "Flows" capability is now live!

Hello Knack Community! :wave: Today we’re excited to share that Knack Flows is now live in beta for all* customers! This new capability brings you automation and integrations, all within Knack, to streamline your business operations.

What can Knack Flows do for you? Knack Flows combines automation, integrations, and Knack’s powerful database, allowing you to natively:

  1. Automate Repetitive Tasks: Handle notifications, record updates, and data transfers automatically, so you can focus on growth.
  2. Connect with 450+ Tools: Sync Knack with key platforms like QuickBooks, Salesforce, HubSpot, Slack, Twilio, and OpenAI, keeping your tech stack unified and efficient.
  3. Trigger in Real-Time: Build workflows that respond to specific events in Knack, ensuring your data stays current and your processes stay smooth.
  4. Build Knack-to-Knack Automations: Connect multiple Knack apps to manage workflows across your organization. For example, you can sync data between a sales app and a fulfillment app to automate order processing from start to finish.

Log in today to explore the new “Flows” tab in your apps and start building step-by-step workflows.
We’d love to hear about the Flow scenarios you’ve created—whether it’s a time-saving automation, a unique integration, or a clever solution to a challenge. Please share your stories in the comments below to help inspire others and keep the ideas… flowing! :raised_hands:

*Please note Shared Builders and HIPAA-plan customers do not have access to Flows at this time (but will be supported by Q2 2025!). For more information on Flows, visit our Knowledge Base.

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Huge new module for Knack. Big Congrats!!! Gives a lot of oxygene to the Apps.

That is why I think only 750 transactions included in the Pro Plan is too low. For each action step for each record involved, 1 transaction is counted. (25 action steps /day) You might not want having us counting the # of transactions. I think that, specially the first year, you should make it very economical to exploit this powerful functionality.
There is the additional +1000 Transactions for $19 per pack per month, but remember there was already a 50% increase in the Plan Pro in the last 2 years ($79>$119).
Or you might want to eliminate the free transactions in the Plan Pro to lower the Plan price, and let the builders free to choose to buy as many Transactions Packs as they wish.
IMHO

Feature request (logged): Flows should have an AI prompt to generate a flow, the same way you did it for generating an App. Way easier and faster.

Great that the Templates Marketplace coming soon!

And the Builder Next Gen. Hopefuly it stays clear and simple.

Go Knack!! :rocket::rocket:

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Hi @JohnKaras

P.S. This is also not available for accounts with apps on different servers. Unless that has changed recently.

Craig

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Awesome feedback (and excitement!) here @MichaelG. We are indeed considering changes to the Transactions amounts per plan (one of the reason’s we’ve kept the “beta” tag on Flows for now). What level of Transactions would seem reasonable in your opinion for the Pro plan? Open to hearing your ideas.

We want to give all customers on all plans the opportunity to leverage and use Flows, so we are not considering bringing any plan to 0 transactions be default at this time, but I very much appreciate the idea. I hope our thinking / approach is understandable.

And yes! We are working on having a similar “AI-flow-builder”, similar to what we did with our “AI-app-builder” feature last year. Not concrete timeline here yet, but its on our radar

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Thanks @CSWinnall for the input, you are 100% correct. We are actively working with the 1-2% of customers that have apps dispersed across multiple regional-servers. This should be resolved by the end the month, and there is a “call-to-action” right within Flows to contact Support to help them resolve this for any customer that is in this unique scenario.

Hi @JohnKaras

Thanks for the reply we did reach out to support when we first had access, but they couldn’t help then. Should we reach out again now or wait until the end of the month?

Craig

For those still new to Knack Flows and looking for a brief overview, read our Knack Flows Beta Announcement blog here. And to click through an interactive Knack Flows example highlighting how you can connect your Knack App to Google Drive, click here.

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“We want to give all customers on all plans the opportunity to leverage and use Flows”.
“What level of Transactions would seem reasonable in your opinion for the Pro plan? Open to hearing your ideas.”

Let’s say that a builder has 3 Knack Apps. 2 send the Master App 40 records/day with 1 action-step. That is 40 trans./day. That could be stocks movements, staff data, management infos, etc.

Let’s say his Master Knack App is connected to 2 external Apps. Each one send every day 30 transactions with 2 action-steps each. That is 120 trans./day. That could be sales from WooCommerce, subscriptions to Newsletters, contact solicitudes and quotes, new social media followers, accounting, etc.

For 5 connected Apps in this example, it is 160 trans./day x30days = 4.800 trans/month.

To answer your question, I think no less than 3.000 Transactions/month should be included in the Pro Plan to feel free to exploit and leverage Flows.

Note that I am not un expert at all in connecting Knack with external Apps. I had none connected, although I do have my data dispersed in many other Apps and suffering from it.

Just recently I was investigating some of the best CRM in the market. They tend to centralize data from e-commerce, social media, emails, whatsapp, quote&billing, etc.

So indeed Flows is huge. It combines connexions and work-flow, to Knack data bases, personalization and explotation.

Maybe Knack should follow its logic of unlimited users policy, and billing by # of records and GB of storage.
What if there was likewise an unlimited flows policy, when it generates new records. Many time it is importing data, and Knack has already billing counters for that.

So maybe the thing is the flows that do not generate a record. Maybe you should just bill those ones.


I see that Make offers 10.000 transactions for $11/month, with max 100MB file size, and 5GB data transfer. It does not bill for # of records created.

@CSWinnall We’re going to have our Support team take another look here at your specific case. But please reach out to me in early February if its still not resolved by then.

Hi John

Thank you.

Craig

Hi @JohnKaras

I’ve just been informed by Knack Support that there are no plans to release flows to accounts with apps in different servers.

They have informed me that the only way to get flows is to migrate our apps all on to one server. We don’t want to do that at the present time.

I’m asking because we are getting mixed messages you say this is something that will be sorted by the end of the month but support say flows is designed to be for apps on single server.

Could we get this cleared up please. At the moment it feels like we are paying for flows with the recent price increase but we will never be able to use it.

Craig

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Hey @CSWinnall - I will connect with you via email, thanks for checking in with Support. I will help clear it up with you / your scenario

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