Issue with saving custom JavaScript code in Knack

I’m facing an issue while working with custom JavaScript in Knack. Whenever I add or update code and save it, the changes do not persist. After refreshing the page, the editor reverts back to the old version of the code, and none of my updates are reflected.

Here are the steps I’ve already tried:

  • Made sure no other Builder tabs are open when editing JS/CSS.

  • Cleared browser cache and also tested in an incognito window.

  • Disabled browser extensions that might interfere.

  • Tried very small test changes to rule out syntax or size issues.

  • Monitored the Network tab in Dev Tools when hitting save (didn’t notice failed requests).

Has anyone else experienced this problem? If yes, is there a workaround or fix available?

Hi @Roshan2

Please create a ticket with support@knack.com and we’ll look into this.

Thanks,

Kara