Javascript and CSS gone in 3 apps

Ask the Community
1

Hi everyone - I have 3 Knack apps where the custom javascript and the CSS has been removed overnight, my other 10 apps are fine.

Does anyone know if it is possible to get the code back? Is this a Knack update or something that has caused this to happen?

The apps cannot be used with out the code so this is really important to me, please help if you can.

Paul

2

Hi @Paul11, that’s concerning! You will need to contact Knack Support at support@knack.com. They are usually able to restore backups.

3

Thanks Stephen, I have raised a ticket with them, fingers crossed they can help!

4

Just to close this off, Knack were really helpful and were able to extract the JSS and CSS from a back of each app and then email that to me - all is good now. Thanks Knack.

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