I have selected Import, opened the CSV, matched the relevant columns in the database to the Knack fields, and I can progress as far as the Confirm page, where it confirms how many records will be updated - I click the “Start import” button to start the import, then… nothing.
The usual progress bar that appears does not appear, and no upload takes place?
No issue with our CSV - we have been carrying out this process to upload sales results every week for 2 years in the same way, today the uploads just don’t start.
Same thing for me today. Just a routine 25 file import.
Not only fails but hangs the important function so it’s not selectable for a retry.
Knack again turning a 2 minute job into 2 hours…
