Hi Emmanuel,
I’m sorry to hear you’re experiencing these issues and understand how frustrating a service interruption can be.
Our technical support manager has double-checked our records, and we couldn’t locate any tickets from you about this issue or the 403 error issue.
To help us assist you, could you please open a new support ticket using this form? Support Ticket Form
Once you’ve submitted the ticket, please share the ticket number here, and we’ll prioritize it for review. Our team will then be able to look into the 403 Forbidden error and provide a detailed response to address the issue you shared in the other forum topic.
In the meantime, if others in the forum have encountered similar 403 errors and have insights to share, please feel free to chime in!
Thank you for your patience, Emmanuel, and for reaching out—we’re here to help you resolve this.