Can someone tell me why these two rules will not work

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1

I have two rules. they both work in the same fields but have different criteria… Why do they not both work? it seems that only the bottom-most rule works.

Can someone explain how I should look at rules to figure out how to get what I want to happen?

What I am looking for is that unless the HVAC appliance Type is “Dryer” or “Washer” then the corresponding fields are hidden.

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2

Hi

You need to combine the two rules into one - have:

HVAC appliance type is not dryer
HVAC appliance type is not washer

As criteria and the the hide show options.

The two criteria are both required to be met (essentially an And).

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