Where to find email reminders & rules

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1

Hi all,

This should be a very simple thing for me to change but I have no idea where to look. App has been running fine for the past couple of years and has needed no intervention from me (Thanks Carl :wink: ) so I have forgotten where everything is.

Customer logs in and makes a payment request. If the amount is over £500 it goes for approval to another user. Last year customer wanted this reduced to zero, so all payment requests go for approval by another user. This was easy I just changed the amount in the payees section, but they are not getting the reminder emails like they did with the over £500 requests.

Does anyone have any idea where I would have to go to change the number for this email reminder? I have gone through all pages and tasks and cant find it.

Thanks

Chris

2

Hi @chris.belcher - Hope you’re doing well! It’s likely a criterion on a form submission that triggers the email notification. Obviously, it’s been some time since we worked together on the application, but from what you’ve shared this makes sense.

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3

Thanks as always Carl. Email rule on add payment page, just needed to reduce it to zero. :+1:

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4

Glad you found it :smiling_face_with_sunglasses: