Text Formulas are not updating

I have a bug. I have submitted a ticket with Knack Support, but it’s been a week, and I have not received a reply.

I created a video to show my issue: Loom | Free Screen & Video Recording Software | Loom

My text formulas are not populating when I create a new record from the Live App. If I edit a field in the builder the formula suddenly populates.

I’ve watched your video and don’t have any advise as to why it’s not updating on submission and requires additional submits in the builder.
I have sent a Slack message to Veronica who is head of Customer Support for you. :+1:

Are your formula fields after your data fields?

Notes & Troubleshooting

Formula fields calculate information from other fields, so having information about how these calculations process and the order in which they process is important information to keep in mind.

Field order

That worked! I moved the two formulas that were not populating to the bottom, and they both work now. Thanks!

1 Like

I should have thought of that :flushed:
Every days a school day :+1:
Glad you got it working