April 12, 2023, 8:10pm
I have a bug. I have submitted a ticket with Knack Support, but it’s been a week, and I have not received a reply.
I created a video to show my issue:
Loom | Free Screen & Video Recording Software | Loom
My text formulas are not populating when I create a new record from the Live App. If I edit a field in the builder the formula suddenly populates.
I’ve watched your video and don’t have any advise as to why it’s not updating on submission and requires additional submits in the builder.
I have sent a Slack message to Veronica who is head of Customer Support for you.
Are your formula fields after your data fields?
Notes & Troubleshooting
Formula fields calculate information from other fields, so having information about how these calculations process and the order in which they process is important information to keep in mind.
April 13, 2023, 1:07pm
That worked! I moved the two formulas that were not populating to the bottom, and they both work now. Thanks!
I should have thought of that
Every days a school day
Glad you got it working