We have the keyword search option turned on for our application and it has worked well for over 4 years. We use the “search only fields used by this view” option to keep things simple. This week we noticed that we can’t search by entering a number, the system just spins and never returns anything. We can search by entering alpha characters and it works normally.
Hey @Scott3
Hmmm, this does seem strange. Please pop us an email at support@knack.com with the URL to the view so that we can investigate this for you.
This only occurs on our job listing object. It doesn’t occur on the other objects. Jobs are the central component of our app with about a dozen connections.
Our situation seems to be exactly the same as described and was noticed yesterday. If we search using only numbers all we get is the spinner but if the search contains letters only, or even 1 letter the search will perform as expected.
Initially, we attributed this to trying the KTL code but removing this had not resolved the issue. We have already contacted support to report the issue.