Ktl trouble

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1

I am trouble getting ktl to operate. I’ve loaded the initial js at the top of my Javascript tab as instructed, but when I enter a simple keywork instruction, such as _ts, for display timestamp, Knack just shows this as text associated with the title or description. So, ktl is recognizing this as keyword and functioning. Any ideas what I may be doing wrong?

2

I’d recommend liaising directly with Normand @NormandDefayette_CortexRD who created and will be able to support :+1:

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3

Hi David,

Usually when this happens it’s due to a syntax error in the Javascript pane. This prevents loading the KTL and you get the behavior you describe, where you see the keywords in the title or description.

If the KTL would start normally, you’d never see any keywords.

I recommend you go check your console logs. If you see any error, take a screen grab and upload it here, so we can see what’s happening.

You can also send me your Home page URL in private msg. I usually can troubleshoot without even entering the app.

Norm

4

Thanks Norm. I got it working!

5

Hello
I have exactly the same problem as David - I have tried removing and re-entering the initial Javascript (fresh copy as of yesterday in case of any updates) but to no avail!!
Attaching a screenshot - could it be because I have other instructions in the Javascript, after the KTL bit?

Screenshot 2024-09-26 092821
Screenshot 2024-09-26 0928211366×642 46.2 KB

Many thanks
LesleyB

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6

Hi @Lesley

Please raise KTL issues on Github. You will likely get a faster reaction as @NormandDefayette_CortexRD may not check in her every day :wink:

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7

Hi @Lesley,

Did you try removing all code after the KTL loader temporarily? I bet this will work.
Or try to use just your code, then just the KTL alone to isolate the cause.
If the issue only shows up then both are used together, it means there’s a conflict somewhere between the two.

Just send me the link to your app at nd@ctrnd.com and I’ll spot the problem right away.

Norm

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8

@NormandDefayette_CortexRD to the rescue :rocket:

9

Thanks Carl - noted for future reference :wink:
(Sorry for delay in responding - I only work Weds & Thurs!)

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10

Thanks @NormandDefayette_CortexRD - I will give that a later go this morning - I DID leave all the following code in and bits of that have stopped working too, so obviously a conflict somewhere! I will send a link as suggested if I cant figure it out. Million thanks!
LesleyB
(Apologies for delayed response - I only work Weds & Thurs)