Ktl trouble

I am trouble getting ktl to operate. I’ve loaded the initial js at the top of my Javascript tab as instructed, but when I enter a simple keywork instruction, such as _ts, for display timestamp, Knack just shows this as text associated with the title or description. So, ktl is recognizing this as keyword and functioning. Any ideas what I may be doing wrong?

I’d recommend liaising directly with Normand @NormandDefayette_CortexRD who created and will be able to support :+1:

1 Like

Hi David,

Usually when this happens it’s due to a syntax error in the Javascript pane. This prevents loading the KTL and you get the behavior you describe, where you see the keywords in the title or description.

If the KTL would start normally, you’d never see any keywords.

I recommend you go check your console logs. If you see any error, take a screen grab and upload it here, so we can see what’s happening.

You can also send me your Home page URL in private msg. I usually can troubleshoot without even entering the app.

Norm

Thanks Norm. I got it working!