I’m really frustrated that Knack still refuses to offer accessible custom domains. Every other competitor does, and it’s a basic feature we all need. The only solution Knack has is an enterprise account for like $1000/month and even then, they only offer about 20 custom domains per region. It feels like an arbitrary limit, and makes zero sense in 2024…
Because of this and the issues and frustrations with embedding my app, I’ve decided to move to a different platform. Why does Knack REFUSE to offer this, they used to, seems so self-limiting…
Has anyone heard anything on this? There’s some alternatives I’ve been looking into and literally every one of them offers the ability to host on a custom domain through the builder.
I have checked with our team and we have custom domains on our product roadmap to be implemented this year!
I completely understand your frustration here on this. We certainly don’t want to see you turn away from Knack, so please don’t hesitate to contact us with any questions.
From experience, when Knack say coming soon, this should be counted in years, not weeks or months.
they solve the problem by changing the method of requesting and voting on features every year or so, in order to hide all the ones requested, voted for and still not implemented.
Knack will also tell you you can have a single custom domain per account with a plus account, starting at £250 ish per month, and if you have an account with multiple apps, you can only have one per account, so you wold need to move out those apps to new accounts, and pay £250 ish per month each…
Hi @AndrewUK - I’m sorry to hear/see your frustration in this post. We are continuously balancing building new functionality, minor enhancements, fixing bugs, and updating our architecture. The Custom Domains aspect you are touching on is indeed one we’ve had queued up for a long time to make more self-serve / visible in the product.
Before the end of the end of 2024, we are looking to bring this highly requested feature more to the forefront. I will reach out to you privately to learn about the specifics you’re looking to accomplish with the app-level custom domain vs. account-level custom domain.
Thanks for keeping us updated. However your response seems concerning, and does not hint that an affordable and accessible solution is what Knack has in mind, but rather only “making more visible” the currently established, limiting, clunky, and expensive “solution” currently offered? Please correct me if I am wrong? I would hope that @Les and others haven’t been getting our hopes up since mid May of this year, with no actual plug and play, relatively affordable offering on the very near horizon. (something offered by every single Knack competitor with no issue mind you…) Embedding my app(s) has been horrible, security problems, future-proofing MAJOR issues, regulatory issues now and even more on the horizon… Please make plug and play, economical custom domain solutions a priority, if not the number one priority. Thank you.
Hi Nicolas - Below is our drafted pricing/packaging approach for Custom Domains (part of our broader Custom Branding feature set we’re working on). We believe this packaging is competitive with others in the No-Code / Low-Code market, and we’d be happy to hear your feedback. Our goal is to provide a self-service way to set up your custom domain in your app/account by the end of 2024 (and a higher-touch method in October before we reach this self-serve state). Since most of our customers either own their custom domains already, or are familiar with how to buy one through popular domain-listing sites, we are not focusing on providing the ability for customers to buy custom domains directly within Knack.
*Starter plans need to upgrade to Pro-or-above plans for custom-domains
*Pro-plan customers get 1 custom domain included
*Corporate, Plus 1, Plus 2, Plus 3 plans = 3 custom domains included
*Agency plans (Bronze, Silver, Gold) = # of custom domains equal to the # of apps that you have
Let me know what you think of our drafted approach. And I’m sorry to hear about the embedded pains, we should discuss this more. Feel free to message me privately if you’d like to do so. Looking forward to helping you continue your Knack journey!
Thanks for being transparent with the community @JohnKaras, I think what you are proposing is fair and balanced. You mention the Pro Plan customers get 1 custom domain included. Is this a top level domain with unlimited sub domains for whatever # of apps, or is it one domain per app (any configuration)? If the latter, what are the costs looking like for additional custom domains per app at the Pro Plan level?
