Stripe Payments Pending

We are seeing a large number of stripe payments stuck as “pending” even though in the stripe dashboard they show as succeeded. We also show several “succeeded” payments even though they’re still pending.

Any suggestions on how to “sync” the stripe data ? It’s creating havoc in our invoicing system, and manual cross checking is taking an immense amount of time!

Hi @Lakerogers - I presume you’ve raised a ticket to support as the forum may not be the best method.
I apologise if you have, just wanted to check: