Hello Knack pros,
I am a brand new trial user. Having trouble with one of my pages. I get a lot of white space that I cannot seem to get rid of.
I have 3 screenshots that illustrate my issue. I hope someone will recognize what I’m doing wrong.
Any help is much appreciated.
Bill Walker
Hi @Bill2 - the large white space you have on the Units page is an anomaly with how Knack renders menus on modal popups.
Try reverting page to a standard page (not modal) or add the form that adds a new unit into the modal rather than it being a menu button that opens a new page.
If none of that makes sense I’m happy to jump on Zoom and help out.
Hi Bill, unfortunately, you’re running into a known bug that causes a white gap to be inserted on modals, just like Carl had said.
This would display properly if the page were not a modal, but otherwise having a menu above a table view on a modal page does cause a whitespace to appear.
It’s something that is on our engineering team’s backlog, but due to its visual nature is not currently a high priority to resolve, sorry. If you’d like, you can submit a ticket to support@knack.com and that way we’ll track it for you and let you know once it’s been fixed.
Hi Carl, thanks for the quick reply. Leave it to me to find the bugs right off the bat.
I will play around with the alternatives you suggested before I ask for me help.
Thank you very much,
Bill
Hi Marek, Thanks for your reply. Support (or the lack of it is why I am investigation Knack) is so important to a viable business. Glad to see the quick response and this on a holiday as well.
Thank you.
Bill
Hey @Bill2 - I have a small collection of tips and tricks which you might find useful. The below also may be relevant.
Column Widths, Line Breaks and HTML - Knack Database
PS - I’m in the U.K. so no public holiday for us
Thank you Carl, I will definitely watch and hopefully learn.
I have used your alternative and now my form looks much better.
Loved the video! And I have bookmarked your YouTube homepage. I will be getting a lot out of these videos.
Great to hear, a sub to the channel would be appreciated
Hi! I’m experiencing this same issue as well. Has there been any resolution for the large white space between 2 views in modal popup? It does show fine when not modal, but for our purposes, this page works better as a popup.
Another option would be to be able to add a couple fields to the header of the modal popup page which uses a grid view (I can’t seem to do this). I just want to be able to show the client name and project on that grid view as a header. The only way I can find out to do so now is by adding that upper Details View. Thanks in advance - any help is greatly appreciated!