MAKE, Zapier, or Even simpler?

API & Custom Code
3

Hi JoeJAZ,

It’s great that you’re looking for an easy, inexpensive, and reliable solution to update records with user responses via a webhook. Given that you’re not a coder and prefer simplicity, here are a couple of options that might work well for you:

1. Using Zapier:

Why Zapier?

  • Easy to Use: Zapier is designed for non-coders, allowing you to create automated workflows (called Zaps) with a user-friendly interface.
  • Inexpensive: While Zapier has premium plans, it also offers a free tier that might be sufficient for low-volume usage.
  • Reliable: Zapier is a well-established platform known for its reliability.

How to Set It Up:

  1. Create a Zap: Sign up for a Zapier account and create a new Zap.
  2. Trigger Event: Set the trigger to be the webhook from your external app. Zapier will provide a URL for the webhook, which you can use in your external app to send the responses.
  3. Action Event: Set the action to update a record in Google Sheets or another database (like Airtable) that Zapier supports.

2. Using Integromat (Make):

Why Integromat?

  • Easy to Use: Similar to Zapier, Integromat has a visual interface that’s friendly for non-coders.
  • Inexpensive: Integromat offers competitive pricing with a free tier that includes a decent number of operations.
  • Reliable: Known for its robust integration capabilities and reliability.

How to Set It Up:

  1. Create a Scenario: Sign up for an Integromat account and create a new scenario.
  2. Trigger Module: Add a Webhooks module to receive data from your external app.
  3. Action Module: Add a Google Sheets module (or another app) to update the record with the data received from the webhook.

Simple Google Sheets Integration with Knack:

If you prefer not to use third-party services like Zapier or Integromat, Knack itself has built-in integrations that might meet your needs:

  1. Knack’s Zapier Integration: Knack has native support for Zapier, which can be set up directly within Knack’s interface.
  2. Knack’s Webhooks: Knack supports webhooks that can trigger updates to records directly within Knack. This might require a bit of initial setup but can be done with minimal coding knowledge.

Final Thoughts:

Both Zapier and Integromat are excellent choices for your needs, with Zapier being slightly more user-friendly for absolute beginners. However, if you’re comfortable exploring Knack’s native capabilities, you might find a direct solution there without the need for additional services. Either way, these options should provide a simple, cost-effective, and reliable solution for updating records based on webhook responses.

Feel free to ask if you need further assistance or a more detailed step-by-step guide for any of these solutions!

Best, Celvin