Hi Callum, excellent work. It will certainly be very useful for the Knack community.
A tutorial that involved a risk matrix using AI for prediction would be interesting.
Example: based on historical data from a certain number of variables (4 or 5 fields) which risk classification (low, medium, high) can be assigned to a certain action (doing something wrong, delaying a project, damaging a process , …) or object (person, company, profile, …)
We have started to use the AI after watching your video. We are using it to give our support requests a basic title. We do need to edit occasionally but it does save us quite a bit of time.
Thank you for the video. I would love to see other videos for more ideas to use AI with Knack.
Craig
Nice @CSWinnall ! I’m glad you found it helpful.
Some of the more in-depth AI integrations I’ve built have required a lot of experimenting with the prompt engineering - there’s so much to know about how to ask the AI for exactly what you want (which I didn’t go into here).
Some things you might try to get better results and have to manually adjust less often are:
Giving some examples in your prompt of the sorts of titles you like and don’t like. Your prompt could end up quite long, which is OK.
Changing the “temperature” parameter (an advanced action in the openAI Make step). The lower the temperature the less “creative” (less random) and the higher the temperature the more creative (random). When you need a highly predictable result, a lower temperature of, say 0.1 is much better.
The testing of different prompts, temperatures etc can take a bit of time - lots of trial and error, but can really be worth it.