Builder and Apps are down - July 2025

Currently my builder dash won’t load and clients are reporting their apps are down. Is it the same for other EU peeps? I’ve raised a ticket but nothing so far…

I’m on vacation in France roaming on mobile from the UK. I can access my invoicing app without issue which is EU based. Not sure about the builder as I’m cycling today :person_biking:

Nothing showing on the status page and I haven’t had any clients contact me with issues.

Very weird - nothing’s changed and no access at all for me nor customers. I’m wondering if it’s a piece of server hardware affecting only a subset? Really hope they get on it as it’s a major outage for me and my customers!

Have you raised a support ticket as the forum doesn’t get immediate attention - as you’ll likely be aware :smiling_face_with_sunglasses:

Yes I have. Support are looking at it now, I’ve been told it’s been escalated.

Front end menus are all strange for me (UK) but it appeasr to work - just reported it

App is completely down in US. The entire formatting and display has changed and when you try to enter data it goes to some code

My live app is down as well.


I submitted a ticket and they fixed it right away. Woot woot! XD

My issue to resolved too. I just got an email saying “a parameter” has been fixed but I guess it’s related to wider styling issue and outage others had today. Thankfully sorted.

Tuesdays are becoming nightmare days…