# Support **URL:** \ **Category:** Get Answers\ **Created:** [February 7, 2019, 12:47am UTC](https://forums.knack.com/t/support/6836 "2019-02-07T00:47:40Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![DalenLawre44826](https://avatars.discourse-cdn.com/v4/letter/d/f9ae1b/32.png) [@DalenLawre44826](https://forums.knack.com/u/DalenLawre44826)\ **Post date:** [February 7, 2019, 12:47am UTC](https://forums.knack.com/t/support/6836/1 "2019-02-07T00:47:40Z")
Does anyone have any ideas on how to get Knack to improve their customer service? They are so hell bent on never picking up the phone, that they waste time with their lame text system, even though it would be a 30 second call. Anyone else have this problem. Is there any outside Knack network where you can get help? Dalen [dalen@unityesg.com](mailto:dalen@unityesg.com) ---
**Author:** ![KevinPraeg79989](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/kevinpraeg79989/32/265_2.png) [@KevinPraeg79989](https://forums.knack.com/u/KevinPraeg79989)\ **Post date:** [February 12, 2019, 4:08am UTC](https://forums.knack.com/t/support/6836/2 "2019-02-12T04:08:22Z")
I have never had an issue with Knack support. I would always get responses vary quickly. Did something change? ---
**Author:** ![BradStevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/bradstevens/32/140_2.png) [@BradStevens](https://forums.knack.com/u/BradStevens)\ **Post date:** [February 7, 2019, 1:24am UTC](https://forums.knack.com/t/support/6836/3 "2019-02-07T01:24:37Z")
Serious platform issues - send to the Knack Status twitter account: [https://twitter.com/knackstatus](https://twitter.com/knackstatus) Log with Knack support and ask the community for help? ---
**Author:** ![Amy1](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@Amy1](https://forums.knack.com/u/Amy1)\ **Post date:** [August 19, 2022, 1:37pm UTC](https://forums.knack.com/t/support/6836/4 "2022-08-19T13:37:46Z")
I’m also having issues all of a sudden