# Scheduled tasks running at odd times

**URL:** <https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108>\
**Category:** Get Answers\
**Tags:** tasks\
**Created:** [February 24, 2022, 2:01am UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108 "2022-02-24T02:01:17Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Nicholas](https://avatars.discourse-cdn.com/v4/letter/n/4da419/32.png) [@Nicholas](https://forums.knack.com/u/Nicholas)\
**Post date:** [February 24, 2022, 2:01am UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/1 "2022-02-24T02:01:17Z")

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Hello all,

I am new to the Knack platform but have learned so quick, and have utilized the powerful tools Knack has to offer.

With regard to scheduled tasks, I am just starting to play around with it. I set a task to run at 12:15AM, however the tasks ran at around 2:11PM that same day, almost 14 hours later. Any suggestions on how to fix this? Or what would be causing it?

Also, any way to send one email with many Fields versus individual emails for every field?

Thanks so much!  
-Nick

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**Author:** ![CarlHolmes](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/carlholmes/32/2814_2.png) [@CarlHolmes](https://forums.knack.com/u/CarlHolmes)\
**Post date:** [February 24, 2022, 7:17am UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/2 "2022-02-24T07:17:50Z")

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You may want to raise your task query with [support@knack.com](mailto:support@knack.com) as a task should not be running that far out for the scheduled time.

I presume you have your app time settings correct for your country.

Over the years I’ve experienced some very minor variations. For example, if you run a task a 9am this is a very popular time so it may be in a queue to process along with other tasks for other Knack user accounts.

Where possible, I try and avoid “peak times” and would send the email at, for instance 8:40am.

If the task is just updating records I run them around 2-4am

Regards your email question, @JulianKirkness post may help.

> **[Sending Emails with Multiple Records from Knack](https://www.onlinedatabase.expert/post/sending-emails-with-multiple-records-from-knack)**
>
> In this post, I aim to address a common use-case which appears often in the Knack Community. That is how to send an email with a table of records from your Knack database. Examples of this would be, for example, invoices and orders with multiple...

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**Author:** ![ReneeDeVin28536](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@ReneeDeVin28536](https://forums.knack.com/u/ReneeDeVin28536)\
**Post date:** [March 2, 2022, 12:36am UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/3 "2022-03-02T00:36:37Z")

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I had a similar issue with tasks not running at the specified time. Additionally, I had tasks skipping days. I worked with support, they were very helpful. They ended up moving my application to a new server which fixed the issue. It has been about a month and everything is running smoothly.

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**Author:** ![DennisVlas28529](https://avatars.discourse-cdn.com/v4/letter/d/cc9497/32.png) [@DennisVlas28529](https://forums.knack.com/u/DennisVlas28529)\
**Post date:** [October 4, 2022, 3:28am UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/4 "2022-10-04T03:28:24Z")

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My task scheduled to run at 6AM but runs anywhere from 7:46 AM to 10:00PM. I’ve documented the issue and submitted support tickets for over a week with no response. They seem to be ignoring me because they don’t have a clue.

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**Author:** ![CarlHolmes](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/carlholmes/32/2814_2.png) [@CarlHolmes](https://forums.knack.com/u/CarlHolmes)\
**Post date:** [October 4, 2022, 6:54am UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/5 "2022-10-04T06:54:49Z")

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I think it’s very unlikely that support are ignoring you. I know they are stretched at the moment. I have messaged them raising your concern here.

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**Author:** ![Kat](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/kat/32/2834_2.png) [@Kat](https://forums.knack.com/u/Kat)\
**Post date:** [October 4, 2022, 1:21pm UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/6 "2022-10-04T13:21:29Z")

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Hi Dennis,  
I’m sorry that it seems like we’re ignoring you! Carl is right, we’re stretched thin right this moment, and our response times are showing it. Can you please send me a ticket number and I will ensure this is looked at as soon as possible?

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**Author:** ![DennisVlas28529](https://avatars.discourse-cdn.com/v4/letter/d/cc9497/32.png) [@DennisVlas28529](https://forums.knack.com/u/DennisVlas28529)\
**Post date:** [October 4, 2022, 2:17pm UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/7 "2022-10-04T14:17:52Z")

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161254

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**Author:** ![Kat](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/kat/32/2834_2.png) [@Kat](https://forums.knack.com/u/Kat)\
**Post date:** [October 4, 2022, 3:24pm UTC](https://forums.knack.com/t/scheduled-tasks-running-at-odd-times/12108/8 "2022-10-04T15:24:15Z")

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Thank you, looking into this now. I’ll follow up there!
