# MAKE, Zapier, or Even simpler?

**URL:** <https://forums.knack.com/t/make-zapier-or-even-simpler/17266>\
**Category:** API & Custom Code\
**Created:** [May 24, 2024, 7:20pm UTC](https://forums.knack.com/t/make-zapier-or-even-simpler/17266 "2024-05-24T19:20:31Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![celvinpieterson09](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/celvinpieterson09/32/4203_2.png) [@celvinpieterson09](https://forums.knack.com/u/celvinpieterson09)\
**Post date:** [July 19, 2024, 5:40pm UTC](https://forums.knack.com/t/make-zapier-or-even-simpler/17266/3 "2024-07-19T17:40:58Z")

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Hi JoeJAZ,

It’s great that you’re looking for an easy, inexpensive, and reliable solution to update records with user responses via a webhook. Given that you’re not a coder and prefer simplicity, here are a couple of options that might work well for you:

### 1. **Using Zapier:**

**Why Zapier?**

- **Easy to Use:** Zapier is designed for non-coders, allowing you to create automated workflows (called Zaps) with a user-friendly interface.
- **Inexpensive:** While Zapier has premium plans, it also offers a free tier that might be sufficient for low-volume usage.
- **Reliable:** Zapier is a well-established platform known for its reliability.

**How to Set It Up:**

1. **Create a Zap:** Sign up for a Zapier account and create a new Zap.
2. **Trigger Event:** Set the trigger to be the webhook from your external app. Zapier will provide a URL for the webhook, which you can use in your external app to send the responses.
3. **Action Event:** Set the action to update a record in Google Sheets or another database (like Airtable) that Zapier supports.

### 2. **Using Integromat (Make):**

**Why Integromat?**

- **Easy to Use:** Similar to Zapier, Integromat has a visual interface that’s friendly for non-coders.
- **Inexpensive:** Integromat offers competitive pricing with a free tier that includes a decent number of operations.
- **Reliable:** Known for its robust integration capabilities and reliability.

**How to Set It Up:**

1. **Create a Scenario:** Sign up for an Integromat account and create a new scenario.
2. **Trigger Module:** Add a Webhooks module to receive data from your external app.
3. **Action Module:** Add a Google Sheets module (or another app) to update the record with the data received from the webhook.

### Simple Google Sheets Integration with Knack:

If you prefer not to use third-party services like [Zapier or Integromat](https://easyaiz.com/integromat-vs-zapier/), Knack itself has built-in integrations that might meet your needs:

1. **Knack’s Zapier Integration:** Knack has native support for Zapier, which can be set up directly within Knack’s interface.
2. **Knack’s Webhooks:** Knack supports webhooks that can trigger updates to records directly within Knack. This might require a bit of initial setup but can be done with minimal coding knowledge.

### Final Thoughts:

Both Zapier and Integromat are excellent choices for your needs, with Zapier being slightly more user-friendly for absolute beginners. However, if you’re comfortable exploring Knack’s native capabilities, you might find a direct solution there without the need for additional services. Either way, these options should provide a simple, cost-effective, and reliable solution for updating records based on webhook responses.

Feel free to ask if you need further assistance or a more detailed step-by-step guide for any of these solutions!

Best, Celvin

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