For a few days now…
See image…
Thanks for flagging this and for sharing the screenshot. The documentation definitely isn’t displaying as expected on your end.
To better understand what you’ve already tried and help us narrow down what may be causing this, I have a few questions:
- Are you seeing this across the entire Knack Knowledge Base, or only on certain pages?
- What browser and browser version are you using?
- What device and operating system are you using?
- Does the same thing happen in a private or incognito window?
- Are you using a VPN, ad blocker, browser extensions, or any network/security tools that could potentially block page resources?
A couple of quick troubleshooting steps you can also try:
- Refresh the page using a hard refresh.
- Clear the browser cache for docs.knack.com.
- Try the page from another browser or device.
- If possible, try a different network, such as switching from your Wi-Fi to a mobile connection.
If you’re still seeing the issue, please reply here with what you’ve tried and the details above. You’re also welcome to contact the team at onboarding@knack.com so we can troubleshoot directly with you.
Thanks again for bringing this to our attention!
Okay, turning the VPN off fixes it.
Thanks, but weird.