# Knack email - read receipts?

**URL:** <https://forums.knack.com/t/knack-email-read-receipts/13337>\
**Category:** Get Answers\
**Created:** [November 2, 2022, 6:25pm UTC](https://forums.knack.com/t/knack-email-read-receipts/13337 "2022-11-02T18:25:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dan](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@Dan](https://forums.knack.com/u/Dan)\
**Post date:** [November 2, 2022, 6:25pm UTC](https://forums.knack.com/t/knack-email-read-receipts/13337/1 "2022-11-02T18:25:23Z")

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Is there a way to get a read receipt when someone opens an email sent from the built-in Knack email function/ send a custom email trigger?

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**Author:** ![CarlHolmes](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/carlholmes/32/2814_2.png) [@CarlHolmes](https://forums.knack.com/u/CarlHolmes)\
**Post date:** [November 2, 2022, 9:39pm UTC](https://forums.knack.com/t/knack-email-read-receipts/13337/2 "2022-11-02T21:39:58Z")

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Not a native Knack feature. Even if you used Outlook or Gmail via Make there is no way to enforce a read receipt as the recipient can decline.

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**Author:** ![Dan](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@Dan](https://forums.knack.com/u/Dan)\
**Post date:** [November 2, 2022, 10:21pm UTC](https://forums.knack.com/t/knack-email-read-receipts/13337/3 "2022-11-02T22:21:52Z")

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Got it. What if we want to use Make to listen to our emails on Gmail, and if it’s from a client’s email address, it will add it as a connected object to their record on Knack? In other words, an email history from that client on Knack. Is this easy to set up?

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**Author:** ![Kat](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/kat/32/2834_2.png) [@Kat](https://forums.knack.com/u/Kat)\
**Post date:** [November 3, 2022, 3:43am UTC](https://forums.knack.com/t/knack-email-read-receipts/13337/4 "2022-11-03T03:43:21Z")

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Should be possible to do it that way, but I wouldn’t be able to comment on the difficulty level of it and I’ll leave it to our Make superstars.

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**Author:** ![Dan](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@Dan](https://forums.knack.com/u/Dan)\
**Post date:** [November 3, 2022, 3:55am UTC](https://forums.knack.com/t/knack-email-read-receipts/13337/5 "2022-11-03T03:55:43Z")

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Is there a better or easier way?