# How do I get my premier support

**URL:** <https://forums.knack.com/t/how-do-i-get-my-premier-support/14245>\
**Category:** Ask the Community\
**Created:** [May 11, 2023, 9:11pm UTC](https://forums.knack.com/t/how-do-i-get-my-premier-support/14245 "2023-05-11T21:11:59Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![JBS](https://avatars.discourse-cdn.com/v4/letter/j/5fc32e/32.png) [@JBS](https://forums.knack.com/u/JBS)\
**Post date:** [May 11, 2023, 9:11pm UTC](https://forums.knack.com/t/how-do-i-get-my-premier-support/14245/1 "2023-05-11T21:11:59Z")

</div>

One of my tables is not loading in the builder, I wrote to support yesterday and I have not gotten a response.

We are on the corporate plan.

---

<div class="post-metadata">

**Author:** ![Nick11](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/nick11/32/2713_2.png) [@Nick11](https://forums.knack.com/u/Nick11)\
**Post date:** [May 11, 2023, 10:02pm UTC](https://forums.knack.com/t/how-do-i-get-my-premier-support/14245/2 "2023-05-11T22:02:11Z")

</div>

Hi JBS Team,

Thanks for reaching out on the forum and we’re sorry about the delayed response.

We have reached out for more information on the support ticket you sent in so we can investigate further. Please send over those details and we will jump right into troubleshoot your issue.