# Builder and Apps are down - July 2025

**URL:** https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567
**Category:** Get Answers
**Created:** [July 8, 2025, 10:37am UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567 "2025-07-08T10:37:45Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![Kevin](https://avatars.discourse-cdn.com/v4/letter/k/2acd7d/32.png) [@Kevin](https://forums.knack.com/u/Kevin)
#### Post date: [July 8, 2025, 10:37am UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/1 "2025-07-08T10:37:46Z")

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Currently my builder dash won’t load and clients are reporting their apps are down. Is it the same for other EU peeps? I’ve raised a ticket but nothing so far…

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### Author: ![CarlHolmes](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/carlholmes/32/2814_2.png) [@CarlHolmes](https://forums.knack.com/u/CarlHolmes)
#### Post date: [July 8, 2025, 11:48am UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/2 "2025-07-08T11:48:22Z")

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I’m on vacation in France roaming on mobile from the UK. I can access my invoicing app without issue which is EU based. Not sure about the builder as I’m cycling today 🚴

Nothing showing on the status page and I haven’t had any clients contact me with issues.

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### Author: ![Kevin](https://avatars.discourse-cdn.com/v4/letter/k/2acd7d/32.png) [@Kevin](https://forums.knack.com/u/Kevin)
#### Post date: [July 8, 2025, 11:54am UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/3 "2025-07-08T11:54:05Z")

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Very weird - nothing’s changed and no access at all for me nor customers. I’m wondering if it’s a piece of server hardware affecting only a subset? Really hope they get on it as it’s a major outage for me and my customers!

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### Author: ![CarlHolmes](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.knack.com/carlholmes/32/2814_2.png) [@CarlHolmes](https://forums.knack.com/u/CarlHolmes)
#### Post date: [July 8, 2025, 12:28pm UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/4 "2025-07-08T12:28:40Z")

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Have you raised a support ticket as the forum doesn’t get immediate attention - as you’ll likely be aware 😎

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### Author: ![Kevin](https://avatars.discourse-cdn.com/v4/letter/k/2acd7d/32.png) [@Kevin](https://forums.knack.com/u/Kevin)
#### Post date: [July 8, 2025, 12:42pm UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/5 "2025-07-08T12:42:48Z")

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Yes I have. Support are looking at it now, I’ve been told it’s been escalated.

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### Author: ![andrewstee38626](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@andrewstee38626](https://forums.knack.com/u/andrewstee38626)
#### Post date: [July 8, 2025, 4:01pm UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/6 "2025-07-08T16:01:13Z")

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Front end menus are all strange for me (UK) but it appeasr to work - just reported it

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### Author: ![Stephen5](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@Stephen5](https://forums.knack.com/u/Stephen5)
#### Post date: [July 8, 2025, 4:05pm UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/7 "2025-07-08T16:05:20Z")

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App is completely down in US. The entire formatting and display has changed and when you try to enter data it goes to some code

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### Author: ![Mathew](https://avatars.discourse-cdn.com/v4/letter/m/5daacb/32.png) [@Mathew](https://forums.knack.com/u/Mathew)
#### Post date: [July 8, 2025, 5:23pm UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/8 "2025-07-08T17:23:14Z")

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My live app is down as well.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/knack/original/2X/0/0c7908226d4d6a4bc348ba5b8d1795f06b4388e6.png)  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/knack/original/2X/7/73f3b0a4434c0c02ea0f1ea5cad9256e624a4d30.png)

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### Author: ![Mathew](https://avatars.discourse-cdn.com/v4/letter/m/5daacb/32.png) [@Mathew](https://forums.knack.com/u/Mathew)
#### Post date: [July 8, 2025, 6:39pm UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/9 "2025-07-08T18:39:06Z")

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I submitted a ticket and they fixed it right away. Woot woot! XD

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### Author: ![Kevin](https://avatars.discourse-cdn.com/v4/letter/k/2acd7d/32.png) [@Kevin](https://forums.knack.com/u/Kevin)
#### Post date: [July 8, 2025, 7:53pm UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/10 "2025-07-08T19:53:30Z")

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My issue to resolved too. I just got an email saying “a parameter” has been fixed but I guess it’s related to wider styling issue and outage others had today. Thankfully sorted.

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### Author: ![Bruno1](https://avatars.discourse-cdn.com/v4/letter/b/b2d939/32.png) [@Bruno1](https://forums.knack.com/u/Bruno1)
#### Post date: [July 16, 2025, 11:55am UTC](https://forums.knack.com/t/builder-and-apps-are-down-july-2025/19567/11 "2025-07-16T11:55:16Z")

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Tuesdays are becoming nightmare days…
