# Get Answers **URL:** https://forums.knack.com/c/help-center/answers/5.md [Latest](https://forums.knack.com/latest.md) · [Categories](https://forums.knack.com/categories.md) · [Tags](https://forums.knack.com/tags.md) --- ## [About the Get Answers category](https://forums.knack.com/t/about-the-get-answers-category/834)
**Author:** [@Les](https://forums.knack.com/u/Les)\ **Replies:** 0\ **Last updated:** [July 30, 2019, 1:02am UTC](https://forums.knack.com/t/about-the-get-answers-category/834 "2019-07-30T01:02:46Z")
A place for getting answers to specific questions from the Knack community. Questions about functionality you’re trying to build into your app Advice on approach for building out a particular workflow Help working thro… --- ## [Add titles and notes to rules (classic app)](https://forums.knack.com/t/add-titles-and-notes-to-rules-classic-app/20594)
**Author:** [@zackhz](https://forums.knack.com/u/zackhz)\ **Replies:** 2\ **Last updated:** [October 13, 2026, 2:56am UTC](https://forums.knack.com/t/add-titles-and-notes-to-rules-classic-app/20594 "2026-10-13T02:56:37Z")
Hello! This has been suggested at least once before (link below) but I wasn’t able to add anything to the post. My app must have a thousand rules (record/display/email/page), and while some rules are self-explanatory, I … --- ## [Export Filed Names and Numbers](https://forums.knack.com/t/export-filed-names-and-numbers/17949)
**Author:** [@Lesley](https://forums.knack.com/u/Lesley)\ **Replies:** 4\ **Last updated:** [September 29, 2026, 12:15pm UTC](https://forums.knack.com/t/export-filed-names-and-numbers/17949 "2026-09-29T12:15:48Z")
Hello! Is there a way to download all the field names and field numbers in a table please? If I export a record I get all the field NAMES in the order they are shown, but no field numbers We have a back up routine tha… --- ## [Sorting date/time with hours in AM/PM](https://forums.knack.com/t/sorting-date-time-with-hours-in-am-pm/20572)
**Author:** [@Remote](https://forums.knack.com/u/Remote)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 11:42pm UTC](https://forums.knack.com/t/sorting-date-time-with-hours-in-am-pm/20572 "2026-09-22T23:42:54Z")
I have a Date/Time field with a FROM and TO date/time, Time Format set to HH:MM am. I might have 9/21/2026 11:00am to 9/22/2026 8:00am OR 9/19/2026 9:00am to 1:00pm. I want the user interface to be AM/PM, not 24 hour f… --- ## [Amortization Schedule](https://forums.knack.com/t/amortization-schedule/20562)
**Author:** [@Shaun](https://forums.knack.com/u/Shaun)\ **Replies:** 2\ **Last updated:** [September 17, 2026, 1:46pm UTC](https://forums.knack.com/t/amortization-schedule/20562 "2026-09-17T13:46:08Z")
Has anyone successfully built an Amortization Schedule for a mortgage or car loan? If building in Excel, the primary formula would be CUMPRINC function as described below. Much appreciated in advance if you have any exp… --- ## [Knack's Documentaion out of Whack](https://forums.knack.com/t/knacks-documentaion-out-of-whack/20567)
**Author:** [@PeterG](https://forums.knack.com/u/PeterG)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 7:01pm UTC](https://forums.knack.com/t/knacks-documentaion-out-of-whack/20567 "2026-09-15T19:01:22Z")
For a few days now… See image… --- ## [Claude MCP to Knack is Awesome (here are somethings to try)](https://forums.knack.com/t/claude-mcp-to-knack-is-awesome-here-are-somethings-to-try/20561)
**Author:** [@John16](https://forums.knack.com/u/John16)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 3:10pm UTC](https://forums.knack.com/t/claude-mcp-to-knack-is-awesome-here-are-somethings-to-try/20561 "2026-09-10T15:10:14Z")
Best Practice: Make a Dupe of you Knack APP before you ask Claude to make modifications to the DUPE before you run in YOUR Production Knack App. Let’s start with simple. Ask Claude to summarize every page in your Knack… --- ## [Generating the next number in a series - ideas?](https://forums.knack.com/t/generating-the-next-number-in-a-series-ideas/20558)
**Author:** [@Joseph7](https://forums.knack.com/u/Joseph7)\ **Replies:** 2\ **Last updated:** [September 9, 2026, 5:35am UTC](https://forums.knack.com/t/generating-the-next-number-in-a-series-ideas/20558 "2026-09-09T05:35:10Z")
Just looking for thoughts here: each case our company takes on has an alphanumeric case code. The code is composed of a three letter client stem, like “ABC-” followed by a three digit number. So Acme Industries might be … --- ## [Signed URL duration](https://forums.knack.com/t/signed-url-duration/20556)
**Author:** [@DavidK](https://forums.knack.com/u/DavidK)\ **Replies:** 0\ **Last updated:** [September 2, 2026, 2:52pm UTC](https://forums.knack.com/t/signed-url-duration/20556 "2026-09-02T14:52:30Z")
When secure files are enabled for a file field, it seems like the signed URLs work for about 7 days. Is it possible to reduce the persistence time somehow? Also, is it possible to have images use signed URLs? I can put … --- ## [MCP is not connecting to Claude](https://forums.knack.com/t/mcp-is-not-connecting-to-claude/20491)
**Author:** [@Nicholas](https://forums.knack.com/u/Nicholas)\ **Replies:** 4\ **Last updated:** [September 1, 2026, 8:55pm UTC](https://forums.knack.com/t/mcp-is-not-connecting-to-claude/20491 "2026-09-01T20:55:39Z")
Has anyone else had trouble reconnecting the Knack MCP integration in Claude? I connected it successfully for the first time on July 24, and it worked normally with access to my Knack apps and tools. The next day, Claud… --- ## [How to switch 'First Name' and 'Last Name' order on a sign up page](https://forums.knack.com/t/how-to-switch-first-name-and-last-name-order-on-a-sign-up-page/20552)
**Author:** [@DavidK](https://forums.knack.com/u/DavidK)\ **Replies:** 2\ **Last updated:** [September 1, 2026, 5:38am UTC](https://forums.knack.com/t/how-to-switch-first-name-and-last-name-order-on-a-sign-up-page/20552 "2026-09-01T05:38:03Z")
Is there a way to switch the order of the ‘First Name’ and ‘Last Name’ fields on the sign up / registration page? I need ‘Last Name’ to come first. Also, is it possible to add additional custom fields to the sign up pag… --- ## [Can you change Knack Next Gen hard-coded text using javascript?](https://forums.knack.com/t/can-you-change-knack-next-gen-hard-coded-text-using-javascript/20548)
**Author:** [@DavidK](https://forums.knack.com/u/DavidK)\ **Replies:** 2\ **Last updated:** [September 1, 2026, 4:08am UTC](https://forums.knack.com/t/can-you-change-knack-next-gen-hard-coded-text-using-javascript/20548 "2026-09-01T04:08:14Z")
I’m testing out Knack Next Gen. Can you change hard-coded Knack text using custom javascript? If possible can someone give me an example of changing the ‘Email’ and ‘Password’ text on a login page? I want to replace th… --- ## [Exporting Data on a Regular Basis](https://forums.knack.com/t/exporting-data-on-a-regular-basis/13250)
**Author:** [@Scott4](https://forums.knack.com/u/Scott4)\ **Replies:** 1\ **Last updated:** [August 26, 2026, 1:34pm UTC](https://forums.knack.com/t/exporting-data-on-a-regular-basis/13250 "2026-08-26T13:34:47Z")
Is it possible to have Knack export data on a schedule or regular basis? I want to write an app to have users enter data and then have Knack take that data and export it to a CSV file and save it in a directory or some l… --- ## [Resetting Auto Increment fields?](https://forums.knack.com/t/resetting-auto-increment-fields/20536)
**Author:** [@LeighBerre96926](https://forums.knack.com/u/LeighBerre96926)\ **Replies:** 2\ **Last updated:** [August 26, 2026, 10:25am UTC](https://forums.knack.com/t/resetting-auto-increment-fields/20536 "2026-08-26T10:25:11Z")
Is there a way to reset autoincrementing fields to 1? I don’t want to drop the field because that destroys the associated connections, logic, JS and CSS references, forms etc. I just want to clear a table back to e… --- ## [Knack vs Google Sheets: Real-time bi-directional sync](https://forums.knack.com/t/knack-vs-google-sheets-real-time-bi-directional-sync/20122)
**Author:** [@MiguelCruz48233](https://forums.knack.com/u/MiguelCruz48233)\ **Replies:** 2\ **Last updated:** [August 23, 2026, 6:11pm UTC](https://forums.knack.com/t/knack-vs-google-sheets-real-time-bi-directional-sync/20122 "2026-08-23T18:11:27Z")
On the URL https://www.knack.com/integrations/google-sheets-knack/ it states: Real-Time Data Synchronization Keep Google Sheets and Knack databases perfectly synchronized with bi-directional updates that ensure data c… --- ## [Table set up](https://forums.knack.com/t/table-set-up/20531)
**Author:** [@Chris8](https://forums.knack.com/u/Chris8)\ **Replies:** 2\ **Last updated:** [August 21, 2026, 1:59pm UTC](https://forums.knack.com/t/table-set-up/20531 "2026-08-21T13:59:51Z")
Hi All. I have a table set up that lists workplaces. I have second table that lists positions in those workplaces. I have the access configured for the second table by connections off the workplaces (a field called ‘acc… --- ## [URLs & RecordIds](https://forums.knack.com/t/urls-recordids/20516)
**Author:** [@ty11](https://forums.knack.com/u/ty11)\ **Replies:** 4\ **Last updated:** [August 20, 2026, 6:40pm UTC](https://forums.knack.com/t/urls-recordids/20516 "2026-08-20T18:40:30Z")
So, I have an app that is multi-tenant. I allow users from client A to view (some) records from client B. However, when the user from client A edits one of their own records, they can paste (in the browser bar) the rec… --- ## [Custom Javascript auto-submit](https://forums.knack.com/t/custom-javascript-auto-submit/20527)
**Author:** [@Michel](https://forums.knack.com/u/Michel)\ **Replies:** 3\ **Last updated:** [August 20, 2026, 1:50pm UTC](https://forums.knack.com/t/custom-javascript-auto-submit/20527 "2026-08-20T13:50:29Z")
Good day, I have a form with a UPC field and once the user scan a connected barcode, he/she is forced to confirm the search result and press the Submit button. I am not a strong javascript user can someone help. the fol… --- ## [UK Royal Mail address lookup](https://forums.knack.com/t/uk-royal-mail-address-lookup/20532)
**Author:** [@andrewstee38626](https://forums.knack.com/u/andrewstee38626)\ **Replies:** 0\ **Last updated:** [August 20, 2026, 11:14am UTC](https://forums.knack.com/t/uk-royal-mail-address-lookup/20532 "2026-08-20T11:14:12Z")
Hi, has anyone in the UK added the Royal Mail postcode/Address lookup into a form and brought the result back into the form please? Andrew Steele (UK) --- ## [Forcing reload of Page or Element when loading page](https://forums.knack.com/t/forcing-reload-of-page-or-element-when-loading-page/20525)
**Author:** [@AdrianBell27622](https://forums.knack.com/u/AdrianBell27622)\ **Replies:** 0\ **Last updated:** [August 16, 2026, 11:19pm UTC](https://forums.knack.com/t/forcing-reload-of-page-or-element-when-loading-page/20525 "2026-08-16T23:19:02Z")
I have a scenario where I want to toggle between Years for a Report on Sales that presents a summary Total and a Bar Chart Graph. In Classic Builder I achieved this by having Logged on User with a Field “Selected Year… --- ## [Display external pdf in modal not external](https://forums.knack.com/t/display-external-pdf-in-modal-not-external/20517)
**Author:** [@RayWindlow47079](https://forums.knack.com/u/RayWindlow47079)\ **Replies:** 0\ **Last updated:** [August 13, 2026, 3:05am UTC](https://forums.knack.com/t/display-external-pdf-in-modal-not-external/20517 "2026-08-13T03:05:26Z")
There is quite a few older posts about NOT having a PDF display in modal. But in my situation this is not the case. As I understand it modal happens if you using a file stored within the database. However because of l… --- ## [Sign-in repeatedly blocked with "detected sign-in from a new location"](https://forums.knack.com/t/sign-in-repeatedly-blocked-with-detected-sign-in-from-a-new-location/20500)
**Author:** [@Kate4](https://forums.knack.com/u/Kate4)\ **Replies:** 2\ **Last updated:** [August 7, 2026, 9:04pm UTC](https://forums.knack.com/t/sign-in-repeatedly-blocked-with-detected-sign-in-from-a-new-location/20500 "2026-08-07T21:04:50Z")
Knack has recently started blocking my sign-ins to the builder, with the message “sign-in detected from a new location”. Nothing has changed in my location, and it’s a complete pain as the linked email address is an orga… --- ## [Centering the Login](https://forums.knack.com/t/centering-the-login/20483)
**Author:** [@Joseph7](https://forums.knack.com/u/Joseph7)\ **Replies:** 13\ **Last updated:** [July 29, 2026, 6:47pm UTC](https://forums.knack.com/t/centering-the-login/20483 "2026-07-29T18:47:22Z")
Is there a simple bit of CSS code to center the login view on the login page? --- ## [Colour in Calendar Print (Classic)](https://forums.knack.com/t/colour-in-calendar-print-classic/20475)
**Author:** [@LeighBerre96926](https://forums.knack.com/u/LeighBerre96926)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 6:39am UTC](https://forums.knack.com/t/colour-in-calendar-print-classic/20475 "2026-07-10T06:39:46Z")
Folks, I have seen some old posts (but nothing since 2018) complaining how when printing the calendar (classic) the calendar entries are reset to light grey, not coloured as on screen. Claude and I have pulled our hair… --- ## [Hide rich text in a form](https://forums.knack.com/t/hide-rich-text-in-a-form/20472)
**Author:** [@PeterG](https://forums.knack.com/u/PeterG)\ **Replies:** 2\ **Last updated:** [July 10, 2026, 3:16am UTC](https://forums.knack.com/t/hide-rich-text-in-a-form/20472 "2026-07-10T03:16:17Z")
I need to build a public facing form allowing users to submit data. Part of that requires me to show/hide certain expiatory text depending upon the user’s selections. The display options only allow for showing/hiding fie… --- ## [Send Email only to Active Users](https://forums.knack.com/t/send-email-only-to-active-users/20466)
**Author:** [@Craig\_Anderson](https://forums.knack.com/u/Craig_Anderson)\ **Replies:** 10\ **Last updated:** [July 9, 2026, 8:02am UTC](https://forums.knack.com/t/send-email-only-to-active-users/20466 "2026-07-09T08:02:05Z")
I cannot seem to find a way to filter emails to only “Active” users. i.e. when sending emails to all users holding a particular User Role, I don’t want to send to Inactive users. Am I missing something obvious? --- ## [Thumbnail Image for Email Export?](https://forums.knack.com/t/thumbnail-image-for-email-export/20470)
**Author:** [@Joseph7](https://forums.knack.com/u/Joseph7)\ **Replies:** 0\ **Last updated:** [July 9, 2026, 1:17am UTC](https://forums.knack.com/t/thumbnail-image-for-email-export/20470 "2026-07-09T01:17:21Z")
We have a feature in our app where users can export a candidate profile. (A form view set up to email a selected address upon submission.) We have tried to include the candidate’s headshot in the email, but using the {HE… --- ## [How to Convert Multiple Records into a JSON String in Knack](https://forums.knack.com/t/how-to-convert-multiple-records-into-a-json-string-in-knack/20464)
**Author:** [@Jacky1](https://forums.knack.com/u/Jacky1)\ **Replies:** 0\ **Last updated:** [July 3, 2026, 3:14pm UTC](https://forums.knack.com/t/how-to-convert-multiple-records-into-a-json-string-in-knack/20464 "2026-07-03T15:14:55Z")
Hi everyone, I’m new to Knack.com and would appreciate some guidance. I’d like to convert multiple records, such as invoice items, into a JSON string in flows so I can use it in the next action. Is there a way to do th… --- ## [How to allow access to records for a "proxy" user?](https://forums.knack.com/t/how-to-allow-access-to-records-for-a-proxy-user/20459)
**Author:** [@LeighBerre96926](https://forums.knack.com/u/LeighBerre96926)\ **Replies:** 3\ **Last updated:** [July 3, 2026, 9:06am UTC](https://forums.knack.com/t/how-to-allow-access-to-records-for-a-proxy-user/20459 "2026-07-03T09:06:46Z")
In every business, executives have Executive Admins or Personal Admins or Secretaries or whatever they may be called - but in every case they are someone who acts on behalf of another person - what I’ll call a “proxy”. A… --- ## [Random "deleted" box on a page?](https://forums.knack.com/t/random-deleted-box-on-a-page/20453)
**Author:** [@Leah](https://forums.knack.com/u/Leah)\ **Replies:** 5\ **Last updated:** [June 24, 2026, 12:36pm UTC](https://forums.knack.com/t/random-deleted-box-on-a-page/20453 "2026-06-24T12:36:12Z")
I’m trying to troubleshoot an issue reported by a student in our Knack app. She is intermittently seeing a small black box with the word “deleted” displayed on her form pages (see screenshot attached, top left of image)… [Next page](https://forums.knack.com/c/help-center/answers/5.md?page=1)